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Full List of Products and Services

Accounts and Security

Digital Certificates - An explanation of Emory's centralized solution for secure internet and intranet applications.

IT Policies - On March 31, 2007, Emory University migrated all policies of university-wide applicability to the Emory University Policies and Procedures website. Guidelines, recommendations, standards, and procedures, or policies that are not university-wide in scope can still be found on this website by searching on the specific product or service your are seeking.

Network ID's - Authorized faculty, staff, and students are assigned individual network user accounts. Each user account is issued a unique netid and default password that permits access to computing services like email.

Security Awareness - A comprehensive site containing information about new vulnerabilities and viruses, statistics on security incidents at Emory, and links to other security sites.

Virus Protection - Ranging from a simple definition of computer viruses to FAQs on configuring anti-virus software, these pages provide an introduction to virus protection issues at Emory.

Audio/Visual Services

Audio/Video Equipment Loaner Program - Portable A/V equipment available for checkout by students, faculty and staff of Emory College and the Graduate School of Arts and Sciences.

Cable TV - Emory University, Emory Hospital, and Oxford College's cable TV programming services.

Classroom Technologies Support - Audio/Video services and support for over 200 Emory College classrooms.

Streaming Audio/Video - Converting audio and video into a digital format that is viewed via the Internet.

Webcasting - Live broadcasting of Emory events over the Internet.

Communication Resources

Data Networks

Data Ports - Infrastructure to connect to Emory networks and Internet services includes the University Academic Network and the Emory Healthcare Network

Remote Access - Options for users at remote locations to access Emory's data network include dial-up and using Virtual Private Network (VPN).

Wireless - Emory's secure, encrypted and authenticated wireless service for faculty, physician, staff, students and official guests.

Email/Calendaring - Emory provides services for routing and reading email and for university-wide calendaring.

Eagle Mail - With certain exceptions, authorized university faculty, staff and students are automatically assigned Eagle Email as their primary email account (netid@emory.edu).

Email Alias - Emory faculty, staff, and students may establish an email address, known as an email alias, that has a professional and identifiable form, such as: John.Doe@emory.edu.

EmoryExchange - EmoryExchange provides Emory with a messaging (email and voice), calendaring, document sharing, and collaboration platform for both computing desktop and mobile environments.

LearnLink - Explore Emory's integrated online community system for faculty and students.

Listserv - An automated electronic mailing list, managed by a listserv program. Listservs are commonly used by discussion groups.

Meeting Maker - Emory's group scheduling and calendaring system for staff and faculty.

Spam Filtering - Spam filtering for Eagle email users.

Webmail - Access your email over the web via a browser (such as Internet Explorer, Firefox, or Safari).

Paging - Emory's own paging system, called Simon, used primarily by Emory Healthcare.

Trunked Radio - Emory's system which provides mobile radio communications between multiple talk groups and access to public safety.

Videoconferencing - An interactive communication method used between two or more locations.

Voice Services

Cellular - Cellular services provided by Emory's preferred vendors.

Conference Calls - Options for scheduling of conference bridges for conference calling.

Emergency Phones - Emergency telephones, located across campus, provide a direct link to the Emory Police Department.

Long Distance - Long distance options for faculty, physicians and staff for business use include traditional authorization codes, calling cards, and toll free (800) services.

Phone Directories - Emory phone directories, locators and other resources (some restricted to Emory-only access).

Telephones - Telephone services for departments of Emory University, Emory University Hospital, Emory Crawford Long Hospital and The Emory Clinic.

Telephones: Students - Emory equips each residential hall room with a working telephone line. Long distance access codes, billable to the student's account, are provided upon request.

Voice Mail - Emory's two voice mail systems include Meridian Mail, used primarily by Emory University and Emory University Hospital, and Audix, used primarily by Emory Crawford Long Hospital and The Emory Clinic.

Conferences & Research

EduCATE - Emory's annual showcase and conference on innovative teaching practices using instructional technology.

External IT Consulting

Burton Group

Gartner Group - How to access Gartner Group written research on Information Technology (restricted to Emory students, faculty and staff only).

IT Briefing - Monthly information technology briefings and forum for the Emory community.

Security Conference - Emory's annual conference on information technology Security Awareness.

Desktops and Software

Emory OnLine (EOL) - Basic multi-application software package for students, faculty, and staff. Available on CD, or online (Macintosh & PC versions available).

Hardware/Software Recommendations - Emory's recommended PC and Macintosh standards. With a listing of desktop applications that adhere to the Emory enterprise standard.

Software Licensing - Emory-wide and large volume software licenses, as well as contract management services.

Software Resources - There are a number of sources for software at Emory. These include the Emory University Bookstore & Software Distribution Center (SDC), the online Software Express, as well as online TechTools, a source for professional IT development software.

Job Opportunities

Help Desk

Labs

Computing Center at Cox Hall - Emory's computing center designed for creative online interaction and collaboration.

Emory Center for Interactive Teaching (ECIT) - Facilities that provide support and assistance to faculty with incorporating multimedia technologies into their teaching.

Kiosks - Emory has over sixty online computer kiosks across campus.

Language Lab - A facility for reviewing online audio and video language instruction. Eighteen languages are supported including Arabic, Chinese, Hebrew, Japanese, Russian, and Sanskrit.

Library InfoCommons - Features over 300 desktops and rental laptops available for library research and academic work.

Residence Hall Labs - Five computing labs located in residence halls and apartments. Open 7x24.

Policies and Guidelines

Systems

Academic Systems

Alumni/Development System - Maintenance and enhancement for Emory University's Institutional Advancement's Alumni/Development System.

Blackboard - Emory's central online course management system.

Euclid - Online catalog of holdings & collections, databases, eJOURNALS, Interlibrary loan access, and interactive patron functions.

Insight - Software system for building, managing, & accessing digital media collections. Insight also provides tools for interacting with, presenting, and delivering digital media files for teaching and research.

PeopleSoft Student (OPUS) - Emory's online web-based student information system.

Administrative Systems

Document Management - Technologies that encompass a wide range of hardware and software used to improve document storage efficiency, organization, and access.

Financial Accounting System (FAS) - University-wide systems used to process transactions and access fiscal information. This includes Financial Accounting, Grants Management, Emory Travel, Payroll, Purchasing, and Human Resources.

PeopleSoft HR - Online self-service access for human resources information.

Purchasing - Maintenance and support for Emory University's purchasing and payment system.

Resource 25 - Application used to schedule events and manage space resources and facilities.

eResearch - Emory's online system for submission, approval, management and tracking of research protocols and related information.

Infrastructure Systems

Data Warehouse - A collection of current and archived data from various university administrative source systems.

Emory Shared Data - Integrated university data from various source systems, made up primarily of faculty, staff, and student demographic data and university facility information.

Enterprise Storage Management

HPC

LANDesk - LANDesk Management Suite is Emory's enterprise PC/Mac management tool.

Remedy - Emory's enterprise IT Management solution for technical support professionals, which includes a full suite of IT management tools including call tracking and work orders.

Self-Service Database - A self-service Oracle database is available for use by faculty, staff, and faculty sponsored clubs or organizations of Emory University.

Web Resources

Internet2 Access - Emory is a member of the Internet2 consortium of leading universities working in partnership with industry and government.

Personal Web Pages - All students, faculty, and staff are eligible for personal web pages on Emory's web server.

Web Hosting - Emory provides a supported Apache web server environment with a rich set of tools, including PHP, ColdFusion, Server Side Includes, and SSL.

Webdrive File Sharing - A file sharing service on Emory's online servers, accessible from any computer with access to the internet.